Topics started by pinpanchi | Razer Insider

Topics started by pinpanchi

2 Threads

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pinpanchi
posted in Razer Cortex

Is there any way to trade in my used for under a month Razer Headset for a different colour?

Just as the title says, I would like a different colour however i bought this item while it was on sale in a bundle and i have barely used them for a month, would it be possible to exchange them for a different colour? If not it is fine I am just wondering, thank you!

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FiszPL
Vanguard
3 years ago
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pinpanchi
posted in Razer Support

Kraken Headphones Mic not working

Hi, so I decided to order myself some headphones earlier in the year due to there being a sale on the Hong Kong Razer store, during the time that I had it, I didn't use the mic at all since I had a mic already so I didn't really need to use it, I recently tried to use it but the option for the mic didn't show up in the audio panel. I wonder if anyone else has had this problem and knows how to fix it. By the way, I have read up on some other fourms and I can't seem to find anybody with the same problem, I'm using the normal headphone plug which doesn't require 2 headphone jacks. A short list for people who don't want to read the whole text: Bought the headphones this year Haven't used my mic at all Didn't take it out of its hole until now The mic is not muted Not using the two way plug Here is a picture of what the audio recording panel looks like. I do have a warranty so it is okay if there aren't any solutions but I would still like to try my best to fix these!

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R
4 years ago

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