Topics started by kydcoco | Razer Insider

Topics started by kydcoco

2 Threads

K
kydcoco
posted in Razer Support

Blade Advanced 2070 MaxQ Doesn't Charge

So after waiting an entire month for a simple replacement machine because my first one would had a screen issue where it would sporadically go black but the machine was still working, I finally received a new machine. Razer even included information that they ran tests on the machine and it was inspected to work. I thought this was great until I tried to charge the new machine. It won't charge. This is horrible from Razer. They say they tested the machine but I still have a machine (or charger) that doesn't work. What is this from Razer? $2500 machine and they can't get these things right?

0
K
4 years ago
K
kydcoco
posted in Razer Support

Razer Blade Advanced 240hz 2070 MaxQ Graphics - Black Screen Sporadically

I have the 240hz Mercury Blade Advanced with the 2070 MaxQ graphics and I've had it for 4 days. While browsing the web, the display will go black but everything else works just fine. I've tested it and if I plug it into an external display, the external display works but the laptop display stays black and I can't see anything. I do have updated drivers and everything. I looked around and saw that someone had a fix where they changed the refresh rate to 60hz and this issue stopped. The only issue with that fix is that the selling point of this machine is the 240hz refresh rate which doesn't seem to work properly. Has anyone found a permanent fix for this yet? Another issue I'm wondering if anyone else has experienced is while scrolling, the screen seems to jump up and down. This issue happens with both refresh rates.

0
L
4 years ago

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