Topics started by onderwoef | Razer Insider

Topics started by onderwoef

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onderwoef
posted in Razer Support

Hammerhead USB-C ANC stopped being recognized as headphones

I've been using the USB-C ANC Hammerheads for a month or two now without any hiccups. The audio quality of the headphones is pretty great, which was a relief after using a couple of other USB-C headphones. I've been using them on my Xiaomi Mi Mix 2S and my Dell XPS15 without problem, until earlier this week when suddenly my devices wouldn't recognize the headphones anymore. When I plug them in the lights on the headphones still light up, but they don't function as headphones anymore. When I plug them in, my Windows 10 gives me a "USB Device not recognized" message, my phone just doesn't react at all. Any idea where the problem might be here?

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4 years ago

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