Topics started by robned | Razer Insider

Topics started by robned

2 Threads

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robnedInsider Mini
asked in Systems

Razer Advanced (2021) 4K Touch: 4th defective screen in 17 months! Anyone else??

Dear Forum,I purchased a top of the line Razer Blade Advanced (2021) with 4K Touch some 17 months ago.Since then it has been repaired three (3) times where the screen has been replaced as the touchscreen hardware fails and there is nothing you can do about it.In the last discussion, I asked repairs to consider swapping mobo or giving me a refurbished one as it is becoming a circus! Now the fourth (4th!!!) screen has stopped working and I have some tear every time I scroll.Anyone else with 4K Touchscreen issues? I have heard terrible stories about older Razers not holding up, but this is becoming a nightmare. I’ve never had a premium laptop fail more than once during warranty. Before anyone from Support tries to send me attempts to fix this through software, please understand, this is not a software issue, it is hardware related. Touchscreen shows not working properly. If I reset computer to Razer Factory, the touchscreen disappears and isn’t even listed anymore.This is either the inter

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R
10 months ago
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robnedInsider Mini
posted in Systems

Razer Blade Advanced 4K I9 11th Gen Discontinued?

Hi, I'd like to know what is happening to top of the line Razer Blade Advanced 4K, I9-11th Gen (RZ09-0409CE53-R3U1) model. It is no longer available on the Australian Razer store. After a week of emailing back and forth to support (as there is no chat for non-US / Canada buyers), I was told that the laptop is no longer manufactured or sold (!) Is this really true? A laptop released only a few months ago? Is this a global decision or a regional decision? Is there anything coming that will replace this beast of a machine in the close future? I would appreciate some clarity as the email just doesn't make sense to discontinue this machine. I was interested in buying two laptops. Cheers.

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Herbeaminou
2 years ago

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