Topics started by Delta1941 | Razer Insider

Topics started by Delta1941

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Delta1941
posted in Razer Support

Razer Kraken TE - Can't hear the surround sound with the THX on

Hi I'm French so I apologize if my English is not perfect. My problem is simple, I can't hear any sound with the THX on. I did some research on the forum and I found other topic that had similar problems to mine but without the answer directly written on the topic. Like this one, for example. /razer-kraken-tournament-edition-thx-surround-dont-work.50796/ As you can see on my picture the sound is well displayed in green, and even if I put all the volumes of the PC or headphones at max level I can't hear anything. The only way the sound works is in stereo when I select Razer Kraken TE - Chat on Default Device I don't know if I'm doing anything wrong, but I can't get surround sound. It's very annoying because in FPS like Battlefield or Overwatch, I don't hear the noise coming from behind me.

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4 years ago

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