Topics started by 1PUNCHM4N | Razer Insider

Topics started by 1PUNCHM4N

2 Threads

1PUNCHM4N
1PUNCHM4NInsider Mini
posted in Razer Support

Razer Mouse Pro Dock with Basilisk v3 Pro Windows Boot Issue

I recently purchased the Razer Basilisk v3 Pro and the Mouse Dock Pro. I'm having issues with the dock when booting into Windows the dock stops working my mouse is not detected even if I turn off the mouse and on again. The only way I can make the dock work is to unplug the dock and plug it back in. I have to do this every time I boot my PC. I also get the issue when my PC goes to sleep. When waking the PC I get the same problem. I have updated the firmware of the mouse and dock. But, this has no effect. I have also repaired Synapse and have done a clean install. Does anyone else have this issue on Windows 11?

78
Stormclouddailyvoice678
2 days ago
1PUNCHM4N
1PUNCHM4NInsider Mini
posted in Keyboards

Rolling Back Firmware BIOS Issue! Razer Huntsman v2 Analog

I updated my keyboard with the latest firmware v1.03.01_r1 and now I'm getting issues with Bios. When pressing any key in Bios on my MSI MEG Z690i Unify motherboard it goes nuts the bios menu starts to select random options in the menu and won't stop unless I hold down a key. can someone from support provide me with the last firmware before v1.03.01_r1 as my keyboard was working fine in BIOS before the firmware update?

0
1PUNCHM4N
1 year ago

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