Topics started by Rummiez | Razer Insider

Topics started by Rummiez

2 Threads

R
Rummiez
posted in Razer Support

[Fixed}Kraken 7.1 V2 No audio

Issue: My game is not picking up kraken headset. I am getting no sound at all from them for this one single game. My assumption is that since the headset is a legacy item and this is an updated Synapse something there isn't meshing well and something is going wrong. Everything else works. All other games work. All other applications work. I had an issue before with Synapse stopped working with my naga mouse. Kraken headset worked fine. I had to update Synapse and redo all of my mouse settings. I got all of that sorted out. For the first time since updating Synapse I opened up my game and nothing. No sound is being picked up. I unplug my headset and sound fills the room. I plug in some knock off earbuds that barely fit and sound comes through. I try an old headset where only the right side works and sound comes through. It is only with the kraken headset where I get nothing.

0
Razer.Speedcr0ss
3 years ago
R
Rummiez
posted in Razer Support

Razer Synapse Not detecting Razer Naga Chroma

I have Kraken headset and a Naga. Both have been working perfectly fine with Synapse. 100% worked every day all day. Now for whatever reason the mouse stopped showing up. The mouse works. The computer picks it up and even recognizes that it is a Razer Naga. Things I have done: Unplugged/plugged in different USB port Plugged into different computer (downloaded synapse. It picked up the mouse!) Reinstalled Synapse ( deleted everything razer related, hidden files, extra files in other folders) Deleted drivers/reinstalled drivers/updated drivers/downgraded drivers Messed with the firewall while reinstalling Synapse/downloading drivers When I finished with each of these processes and plugged my mouse and headset into the computer, the computer would pick up the headset and try to install synapse, synapse gets installed shows the headset and it works beautifully. I look for the mouse. My computer says it's there. Even shows that it is a razer mouse but synapse doesn't. After a few more

0
Razer.Caziel
4 years ago

Badges

View More
CookiesCookie settings