Topics started by ugiican | Razer Insider

Topics started by ugiican

1 Thread

U
ugiican
posted in Mice and Surfaces

Razer Mamba 16000 Wireless Mode Problem

Hi all, I have the Razer Mamba 16000. It was working perfectly yesterday. Today, I took my mouse to work with me and plugged into the computer in a Wireless Mode -where the connection cable is being plugged to the Charging Dock. I noticed that once I turn the wireless switch to ON only the lighting on the mouse was working. So I thought maybe I didn't plug the cable properly and checked it. It was plugged as usual. I place the mouse to Charging Dock and immediately the green lights that indicate it is charging were on the mouse so from my assumption the Dock is charging the mouse. Then I try another computer at the work but the Wireless connection was not working. I did try my computer at home also but the issue exists. I'm trying to understand if this is related to the Software or Hardware. I am able to use the mouse in the Wired mode but not in the Wireless mode. Could you please help me if you had this issue before? I searched online and tried every possible solution that I crosse

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U
4 years ago

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