Topics started by mNmLxDD | Razer Insider

Topics started by mNmLxDD

2 Threads

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mNmLxDD
posted in Razer Support

Razer Electra v2 issues

Hello, I am posting here in hope to find help. My Razer electra v2 USB has issues since the first day. Contacted support, changed my headset and still same issues. Beside the fact that the headset keeps disconnecting randomly, now, after reinstalling my windows the microphone sounds awful. My friends are telling me i sound like i was talking through a walkie-talkie. Tried everything, no solution. In my opinion, this headset is awful. Has multiple problems and razer didn't take the chance to withdraw them from stores. If the issue is not resolved, i have to buy another headset, which is not cheap these days. And i will most certainly choose another brand. Hope someone know any solution. Thank you,

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M
2 years ago
M
mNmLxDD
posted in Razer Support

Razer Electra V2 Replacement Issue

Hello guys, Today i received an e-mail with the RMA and some FedEx AWB. The problem is that i am located in Romania and FedEx doesn't let me create an account to schedule a pick-up. Insted, they forwarded me to a contractor of them called TNT. When i wanted to create a pick-up, the costs are absurd. They are charging me 100 euros or more to deliver to Germany. How can i solve this issue w/o paying huge amount of money. Is it ok if i send it with another courier? It has to be just TNT/FedEx? Thank you, Adrian.

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M
4 years ago

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