Topics started by polyOrchidPinkIOLITE902 | Razer Insider

Topics started by polyOrchidPinkIOLITE902

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polyOrchidPinkIOLITE902
posted in Razer Support

Help with Razer Surround

Guys, I'm having some trouble with the new Razer Surround software. A few years ago I bought a Razer Kraken Pro Neon Red Gaming headset and downloaded the Razer Synapse 2.0 with the Surround software, I registered my product code and activated all software functionality. But today, when I downloaded the new Razer Synapse and logged in with my account that has my Kraken registered, I get the message that I have to register a Razer product to activate the program. In the meantime I ended up losing the box containing my Kraken info, how can I proceed in this situation? will i really have to buy another product?

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4 years ago

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