Topics started by coveradioDesert020 | Razer Insider

Topics started by coveradioDesert020

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coveradioDesert020
posted in Razer Support

Bought 2 Razer devices, either wont get detected on razer synapse 2 or 3!

Hello everyone, I bought razer trinity mouse, and razer blackwidow chroma v2, the other day. I previously owned old razor naga (i think 2012) and it connected fine to razer synapse 2. When i first plugged these new devices in it was fine. It downloaded without a problem. Then i tried downloading Synapse 3. And my new mouse just stopped working totally. While installing the drivers via synapse it said some weren't signed, and I need them signed for this version of windows. I first turned that off, so it doesn't need a signed version, reinstalled synapse, still didn't work. It said it has a problem with some Human interface Devices driver. I tried everything, from deleting all, reinstalling, deleting random files, checked everything online, but It still can't detect my devices. I tried doing all of this with synapse 2 also. I tried talking to live support, I first got the customer support and it told me i need to talk to product support, and they promised they will take care of

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4 years ago

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