Topics started by Tojatatapuli | Razer Insider

Topics started by Tojatatapuli

1 Thread

T
Tojatatapuli
posted in Razer Support

Razer Kraken Tournament Edition - NO THX, NO EQ

Hi All, I hope you can help me as I saw others posting very similar issues earlier. I recently purchased a Kraken TE, really like the design and the overall experience. The big problem with it though that its extra functions are useless after a couple of minutes installing Synapse 3. I setup everything as needed, I can turn THX on and off without any issues, I can change EQ settings well. But after a while, full randomly, these functions stop working. The sound quality goes worse, THX can not be switched and EQ does not change at all. Very frustrating. The issue goes away after a synapse reinstall, but it comes back after a restart or a random period of time. I have already switchted USB ports from 3.1 to 2.0 but the problems remains. PLEASE HELP, I do not want to send back the product.

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T
3 years ago

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