Topics started by hlttmz | Razer Insider

Topics started by hlttmz

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H
hlttmz
posted in Razer Support

A useless technical service from razer

Hi folks, I am user of Razer Deathadder Elite from Turkey. I had problems with this then I have opened a indicent at 08 January 2020 which is number: 200108-001040 https://prnt.sc/sja9s4 They redirect me after 1 month to the Regional Sales Manager in Istanbul Turkey. He contacted with me then i have sent the mice to his company/technical service in Turkey. But they didn't fixed or the product or change with a new. just sent me a letter with a "It is convenient to return it to the place of purchase." I have contacted with razer again from reply the incident email and they kept me entertained for 2 months. I received an email about Fedex Shippment label at 03 April 2020. I received a new mice Deathadder V2 at 05 May 2020. PROBLEM 2_ Dusty on the bottom and right click not works. I recorded a video and sent it. A genius guy created a new indicent 200510-001673. 2 days ago i received an e mail: he says "Regional Sales Manager " will contact with me within 3-5 days.. AGAIN ?

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H
4 years ago

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