Topics started by BreenIsGamur | Razer Insider

Topics started by BreenIsGamur

2 Threads

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BreenIsGamur
posted in Razer Support

THX Spatial - Synapse is not making any sound through my Razer Nari Essential.

I have had this issue with these headphones for ages, even before I had to get them replaced on warranty. Basically, my issue is that whenever I set (THX Spatial - Synapse) as my default audio output in windows, I get no sound from applications that are sending sound to the default device. In Synapse under the mixer tab for these headphones, it says to set THX Spatial - Synapse as my default device for the best quality sound, but I don't get any sound. THX is enabled, and I can use things like the THX environmental and THX competitive game modes for virtual surround sound, but that only works when I have Razer Nari Essential set as my default speakers. Presumedly, I should be able to use these features in tandem to get a better experience, but the THX Spatial - Synapse audio device option has never worked for me in any capacity, and it allegedly should for these headphones as with all the ones in the Nari series. Please, if anyone can help me with this, let me know. I have tried reinst

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Razer.Speedcr0ss
2 years ago
B
BreenIsGamur
posted in Razer Support

My Razer Nari Essential isn't working in the right ear.

I've narrowed it down to be a hardware issue because it only beeps in one ear when turned on, and a software reset didn't help. Its a real shame too, because I've had a similar issue with like three other wired devices, so I caved and bought a wireless headset. Maybe I only bought the lower-priced model, but I bought them so that I would have functional headphones, and I really don't care about RGB or whatever. The worst part is that these have barely outlived my previous pair of knock-off wired headphones (they were a Razer look alike), so to see that the real ones died in half a year sucks. With the status of everything right now, I can't get any direct tech support, and my only real option might be to tear them open and try and fix them myself, thus voiding the manufacturers one year warranty. I figured I would post this here first, and if I get a response within the next few days, then I won't. In the meantime, I guess I'll use the cheap earbuds that came with my Samsung phone.

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Razer.Caziel
3 years ago

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