Topics started by LSagewind | Razer Insider

Topics started by LSagewind

1 Thread

L
LSagewind
posted in Razer Support

Can't run 7.1 Surround Sound app

Hi, I just got the Kraken X USB headset. I've installed 7.1 Surround Sound, but can't get it started. Nothing shows up when I try to double click on the icon or in the Razer AppEngine icon at the taskbar. If I left click the icon, nothing but my username shows up. If I right click it, it only dipslays logout and exit options. It hasn't even asked for the code after I've installed it. I can still use the stereo output, but I hear some cracking noises from time to time and a little anoying constant beep (maybe static?) on the left headset when the microphone is on (when using Discord, example), but maybe it's just because I don't have the app properly running. Any help would be greatly appreciated. What I've tried so far: NOTE: I've tried to restart the PC after each uninstall and also after each installation. - Uninstall & reinstall the app. - Uninstall Synapse v3 (just in case) and install Surround Sound on it's own. - Manually delete the Sorround Sound driver and try to install it

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L
3 years ago

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