Topics started by IsaqueFarias | Razer Insider

Topics started by IsaqueFarias

2 Threads

I
IsaqueFarias
posted in Razer Support

Headset Da Razer

Prezados, Faz poucos dias que comprei o Headset, mouse e teclado da Razer, o Synapse 3.0 não reconhece o meu Headset da Razer, mais o teclado e o mouse reconhece normalmente, mais o grande problema é que o Headset está funcionando apenas o áudio no meu notebook, já o microfone não funciona, eu testei ele no meu celular e em outro notebook e funciona normal, alguém sabe ou está com o mesmo problema? (eu achei que era por conta do Synapse 3.0, mais foi testado em outro notebook sem o Synapse 3.0 e funcionou o microfone e o áudio) Por favor, alguém pode me ajudar? Entrei em contato com suporte da Razer mais até agora não recebi nenhuma resposta, Att, Isaque Silva....

0
Jenjar
Vanguard
3 years ago
I
IsaqueFarias
posted in Audio

Razer headset

Good night dear, I recently bought the mouse, keyboard and Headset from Razer, but I have a problem related to the Headset. As soon as I installed Synapse 3.0, the Razer Headset was not recognized, since the mouse and keyboard recognized it without any problem, the big problem in question is that the Headset is working with audio and the microphone on my notebook does not work. I tested the headset on my cell phone and it worked both the audio and the microphone too, I tested it on another notebook "without synapse 3.0" and it worked the audio and microphone in the same way, I tried to install other versions of synapse to solve the problem, already I tried to change the computer settings and nothing was resolved. I have this problem and I ask Razer support to help me, the audio from the Headset is working, but the microphone is not working on my notebook, and also the problem of synapse not recognizing the Razer Headset, and the other products recognize it normally without any problem

0
I
3 years ago

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