Topics started by Indigoclassictoday464 | Razer Insider

Topics started by Indigoclassictoday464

2 Threads

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Indigoclassictoday464
posted in Razer Support

Year 2 of THX Audio still not beeing fixed on the Razer Nari Ultimate.

Firstly Hello, I own for almost 2 Years now a Razer Nari Ultimate. Since i bought it in December 2019 i already had it shipped back via Support as it made alot of Problems. The one that came back made the same ones so it seemed as it is normal for a 200€ Headset to not work properly. With most of the stuff that Headset is doing i can live but the one that annoys me till this day is that this way too expensive paperweight is not able to use THX Spatial as the Playback device. My Hardware hasnt changed over this 2 Years except of some storage upgrades (new ssd but thats it). After multiple restarts, updating synapse, repairing it, deleting it and reinstalling it, it still isnt working. The only playback devices that are in fact working are the normal not synapse related Chat/Game Channels. Can we ever get a fix on this or are we just screwed for buying a razer product? First and last razor headset for sure.

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G
2 years ago
I
Indigoclassictoday464
posted in Razer Support

Razer Nari Ultimate Problems.

Hey :) I bought last year december an Razer Nari Ultimate because i wanted that hypersense feature and an metal frame so it lasts longer. The first two weeks everything was fine. Suddenly the Headset decided to not load the battery over night , suddenly it started to make a noise while using it and loading it , it started to "warp" the sound a little bit till i move the play/chat wheel a little bit. So i wrote to the support in february/march and we got so far that i sended them the headset and got a replacement unit. Now we have july and the already replaced one does the exact same stuff... Is it supposed to work only 50% of the time ? Is it normal that the battery just doesnt load even thought it gets power through an external powered usb hub. I payed 200€ for an Headset where i cannot use the wireless feature because the battery simply never is loaded no matter how long it loads. Am i the only one with these problems ?

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I
3 years ago

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