Topics started by MotoVexGT | Razer Insider

Topics started by MotoVexGT

2 Threads

MotoVexGT
MotoVexGT
posted in Razer Support

Nari Ultimate for Xbox STILL unusable

So this is a continuation of my locked thread here: Razer Insider | Forum - Nari Ultimate for Xbox - Completely unusable I am not trying to bash Razer support, but this is unacceptable and I believe in full disclosure to all parties, both so that customers know what to expect and Razer and evaluate their own workflows to improve. I currently have another case open with Razer to try and fix the Nari Ultimate for Xbox; the specific headset designed for the Xbox (and is labeled as Series S/X compatible). Can someone at Razer look at this? Its mind boggling to me that this product still has issues and THIS is the troubleshooting provided. So far this has been the convo. I have truncated some stuff. 22-Jun-2021 05:06 PM MotoVexGT: I've had this headset for a while. Its already been replaced once already, for the same issue that I am still having to this day. At this point it is essentially a useless $200 paper weight. It will not remain connected to the Xbox Series X (the only Xboxes I

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Razer.Speedcr0ss
2 years ago
MotoVexGT
MotoVexGT
posted in Razer Support

Nari Ultimate for Xbox - Completely unusable

Alright, so I purchased this headset months ago and have been trying to get it to work consistently. Verdict? Useless and a waste of my money. There hasn't been a single Razer product I wouldn't wholeheartedly recommend to a friend/stranger on the internet, until I bought this product. I cannot recommend it to anyone, ever, which really sucks because the audio is fantastic and the feedback is amazing. I initially got the Nari and linked it to my Xbox One X. The first issues I experienced were constant disconnects from my console. Sometimes it would reconnect, most often it would never connect again until I re-paired it. It is extremely frustrating to have your headset disconnect when playing Apex and in the final ring. There was no way for me to update the firmware (I believe it has to be delivered via the Xbox, which is fine) so I couldn't try that as a test (it does not connect to Synapse when plugged into a PC). I turned off all 2.4 GHz WiFi, with no change. I found that if you

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R
3 years ago

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