Topics started by steviegainz | Razer Insider

Topics started by steviegainz

3 Threads

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steviegainz
posted in Razer Support

customer support needs to do a better job

I have never had such a bad experience with customer support ever in my life, holy s****. It takes 2+ days for a response and when they actually do respond the question that i asked goes in one ear and out the other and then the process starts over again.... I have been trying to get my tracking number for my order that i also paid for extra shipping and still nothing. Ive been told multiple times now that they will send me an email with my order confirmation and its been 4 days with nothing at all in my email. how is it that they dont have a customer support phone number i can call? the only thing is tech support and they tell me I have to get into a chat with customer service and that never works, i tried connecting every hour to an agent and it keeps saying no one is available, wont even put me in queue.... sorry for the vent but im hoping this reaches someone in customer support because this is ridiculous.

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Razer.Caziel
3 years ago
S
steviegainz
posted in Razer Support

I need help with my order

I ordered the new razer huintsman mini and I had a typo i believe in the email and i do not have a confirmation on shipping and need to talk to someone but the lines are never available

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S
3 years ago
S
steviegainz
posted in General Discussion

I need customer service help

I had a typo in the email of my order and need help trying to change it so i can get my shipping information

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S
3 years ago

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