Topics started by Semplax | Razer Insider

Topics started by Semplax

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S
Semplax
posted in Razer Support

Raiju Ultimate glows and won't respond

Hello there, I own a Raiju Ultimate controller and have been playing PS4 and PC games (Steam and non-steam via DS4Windows) for a while without any issue. Two days ago, when I turned on my controller, the touchpad started glowing with a Chroma rainbow animation and any button would respond ever since. Everytime I try to turn it on in whichever mode (PS4 mode, PC mode, USB mode), it just glows for a long time without responding. Some observations about the issue: PC nor PS4 don't detect it even when it's USB connected It starts glowing just after pressing the PS button Any button responds, including the 4 config buttons below the joystick (sync, config, chroma, lock) PS button + Options or PS button + Share do not start pairing mode anymore Not appearing in Android App Firmware is updated and I did not perform any additional action when it suddenly stopped working Tried pushing the RESET button bellow M4 button with a needle. Chroma animation freezes but then it goes on. Controller

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S
3 years ago

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