Topics started by Wribbin | Razer Insider

Topics started by Wribbin

3 Threads

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Wribbin
posted in Razer Support

Is there an issue with Synapse as of now?

I use both a Razer Tartarus V2 & a Razer Nari Ultimate headset, neither of which have worked today. Starting this morning my Razer Nari Ultimate beeps, and beeps, and beeps. Its been working fine for the past couple weeks (and before this, though I didn't start using daily regularly until 2 weeks ago), but as of now no matter what I try (rebooted several times, moved the port which the adapter was connected, etc.). I came across a few other post having similar issue. In addition, since this morning, My Tartarus V2 will not work with any key mappings... That is to say, no matter what profile is selected (auto selected by running an app, or manually selected) the keys are the generic keys that are the default when creating a new profile/mapping. I will note that NONE of my current profiles match this mapping at all (I started off all my profiles by disabling every key, then manually setting each key to what I want), yet no matter what I try, I get the keys behave as if I connected

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S
3 years ago
W
Wribbin
posted in Razer Support

Can't "Contact Support"

Every time I select "Contact Support" then select a reason, I get dropped back into the generic support start page (which loops me back though the same "Contact Support" process and so on). How can I get support?

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Razer.Speedcr0ss
3 years ago
W
Wribbin
posted in Razer Support

Can't set "Linked Games"

Since updating I cannot link any games to any profiles. When I select the option, I get a window that looks like the Cortex window that SHOULD show all my games, but its empty. I click "ADD" and get a list of running programs. No matter what I do here, noting carries back to the empty Cortex type window, and therefore I cannot link any games. No idea what else to try at this point...

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Razer.Speedcr0ss
3 years ago

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