Topics started by milkymoo63 | Razer Insider

Topics started by milkymoo63

2 Threads

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milkymoo63
posted in Razer Support

Karaken V3 Hypersense crackling/screeching issues still going...

so razer locked my thead because they didn't want to see how lazy they are at responding back to me. Its been 4 days and they finally got back to me because they were on "days off", i guess they only have 1 person working at razer.... I"m re-posting this because people need to see this respond to this horrible work razer is doing to fix a issue. I will link what they said this time, Here is the link to my thread for people to read and see how this is getting fixed, https://insider.razer.com/index.php?conversations/screech-sound.202853/

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I
9 months ago
M
milkymoo63
posted in Razer Support

Karaken V3 Hypersense crackling/screeching issues still going...

So...I've seen a lot of post about this and let me tell you my story. I just got these new headsets about 3 weeks ago. During that time i did a lot of troubleshooting with Razer then they told me to go over to microsoft because they thought it was a audio issue with windows 11. Microsoft also did some troubleshoot as well and ultimately wanted to reinstall my windows 11 LOL. (Forgot to mention I'm on my 2nd pair of Kraken V3 Hypersense headset and still having this issue fresh out of the package) I did a test on my old laptop from 2013 and it work with no issues on windows 10. I believe its a combination of both razer and windows 11 audio drivers that need to be fixed but this has been going on for 6 months and someone is being lazy about solving/fixing this issue. the following thread has audio sound of the issue, and its exactly that sound. For some reason it was closed... /kraken-v3-hypersense-crackling-screeching.84412/

0
Razer.Zionzedd
1 year ago

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