Topics started by Woradani | Razer Insider

Topics started by Woradani

1 Thread

W
Woradani
posted in Razer Support

Mouse Click Issue - Support Not Reachable

I've tried calling, i've tried emailing. Nothing is getting through. My Razer Naga Trinity mouse is experiencing the double-click/click-hold issue that so many others are experiencing. The issue is literally the top review on amazon. I'm trying to get a new mouse, but support via email has stated that I need to return my existing mouse before they will (in 2-3 weeks) send me a new one. That is unacceptable. I use my mouse to work from home. I can't just be without a mouse for 2-3 weeks. You guys clearly have a faulty product here and I would like to come up with a solution that does not require going mouse-less for 2-3 weeks.

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W
3 years ago

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