Topics started by wlin2490 | Razer Insider

Topics started by wlin2490

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wlin2490
posted in Razer Support

Stealth 13 Early 2019 issues

I have a 2019 early version of the stealth 13. After using the recovery partition and reinstalling the windows I am no longer able to get the keyboard and logo to light up. I am running synapse 3. I've tried calling razer support and it auto disconnects due to a high call volume. I've also chatted with support and have done everything they've asked but no luck. -remove synapse -remove drivers -reinstall the above I've also tried to reinstall windows 10 using my own professional copy and have no luck. In synapse3 i can see my laptop. Im able to adjust the settings for y razer mouse but for whatever reason i can't get the logo and keyboard to light up. Any ideas?

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Joikansai
Vanguard
3 years ago

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