Topics started by Lon3lyWanderer | Razer Insider

Topics started by Lon3lyWanderer

2 Threads

L
Lon3lyWanderer
posted in Razer Support

Does Razer Provide Tracking on Razer Store Orders?

Hey there! Today I purchased a new Razer mouse and keyboard directly from the Razer online store and my order status says "delivery in progress". I was just wondering if Razer will provide tracking information of any kind? I own multiple Razer products, but haven't bought any directly from Razer store before... only authorized retailers. Any help is appreciated!

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L
2 years ago
L
Lon3lyWanderer
posted in Razer Support

Deathadder Elite Stops Working Intermittently

Hi there, I recently bought a Razer Deathadder Elite mouse and have been experiencing a lot of issues with it. It will randomly, and for a random amount of time, just freeze up and/or stop functioning altogether. When it freezes, the Chroma lighting freezes in place with it. There is no pattern as to when or why these problems occur. For a while, inconvenient as it might have been, I would go and unplug the mouse from my PC and plug it back in to remedy the problem (temporarily, of course). But it's been getting progressively worse as time goes on. Now, Windows won't even recognize the mouse half the time. I get the "Windows doesn't recognize this device" notification and nothing happens. Unplugging it might work, but seldom does anymore. Even when it does work, the mouse could stop working at any given second. I can't trust this mouse at all and am guessing at what needs to be done to make it usable again each time it quits. The mouse was even crashing Synapse 3 yesterday, while st

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Razer.Caziel
3 years ago

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