Topics started by icemanmelting | Razer Insider

Topics started by icemanmelting

3 Threads

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icemanmelting
posted in Razer Support

Razer Blade 15 Advanced 2021 No sound on speakers

Hi, I have been having an issue lately with my laptop. It seems that there's no sound coming from my speakers and I can only hear a crackling noise from the right speaker. I tried uninstalling the drivers and reinstalling, but it just defaults to the microsoft one, and now I don't know if that is the correct driver or not. I have been trying to find all drivers for this machine on the official razer website, but I can't find any. Is there a way to get the official drivers?

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2 years ago
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icemanmelting
posted in Razer Support

Battery not detected

Hi I own a mid 2019 advangnced blade, and from a few days ago, windows started complaining saying that it couldn't detect the battery, even though if I unplug it, the computer continues on working. I tried removing the back panel, disconnecting the battery and discharging the capacitors, by pressing the power button while disconnected. It solvs the issue for some time, but then it goes back to the same issue. I also tried uninstalling the battery software from device manager, and installing it again, but it just keeps happening. Any idea what is going on?

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3 years ago
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icemanmelting
posted in Razer Support

Razer Blade 15 2019 Advanced mic problems

I have had issues with the microphone of the laptop not working since I bought it, so I always had to have a pair of Headphones to be able to talk in video conferences. After 2 days of trying and trying again to solve the issue, I was able to identify the issue, as it being configured with the wrong driver. Even though Windows identifies the Hardware as being Intel Smart Sound Technology Audio controller, it is not. I followed this video: And everything is working fine right now!! I also think it is a good idea to disable driver updates within windows update, to prevent it from updating it with the wrong driver again, you can find that here: https://www.windowscentral.com/how-disable-automatic-driver-updates-windows-10 Hope this helps someone, as it helped me. It prevented me from dealing with an RMA. Cheers!

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4 years ago

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