Topics started by S3nse7 | Razer Insider

Topics started by S3nse7

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S3nse7
posted in Razer Support

Razer Kraken X Lite microphone problem

Hello there guys, I am new to forums so I will apologize in advance if I am breaking some community guidelines while posting this post. I came here to seek for help after posting a ticket for Razer Support about my problem with Razer Kraken X Lite headset. My problem goes: - I've bought Razer Kraken X Lite headset (3.5 audio jack version) which came with Razer Surround 7.1 sound application. - Audio is crystal clear, works fine as well as 7.1 version, while Surround app is running. Problem came when I tried to make microphone pick up my voice. In fact, microphone device is not even shown in my devices. Tried enabling/disabling audio devices, uninstalling and installing drivers, after that I tried uninstalling and installing audio drivers (it was Realtek's drivers as default ones on my ASUS ROG laptop, Windows 10 Pro OS.) and still I got no luck in making it work. My occupancy is Software Engineer and I really tried all kinds of "fix-it" advices I could found on the Internet

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3 years ago

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