Topics started by perj_84 | Razer Insider

Topics started by perj_84

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perj_84
posted in Razer Support

Broken Razer viper ultimate, a software problem?

I first bought a RVU that had a broken rightclick that just did not work at all right out of the box. I contacted the support and they sent me a new one that was delivered to me yesterday. First when I opened the package and plugged in the mouse I almost started to cry like a baby. The rightclick didn't work on this one either. It was like I was pressing it over and over again when I was holding it down if you know what I mean. Instead of giving up I uninstalled synapse, deleted all the files that is left using this guide https://mysupport.razer.com/app/answers/detail/a_id/1708/ and uninstalled the mouse drivers in windows 10. After a reboot it magically worked when I plugged it in!!!!! UNBELIEVABLE I was happy using it and all until just now. The scroll wheel has stopped working. The click is working but not scroll down or up. I have tested everything again but nothing works. Is there anything I can do now or did this 150$ mouse just brake after 24h? I haven't really had the time t

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Razer.Speedcr0ss
3 years ago

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