Topics started by AltairIbnLaAhad_ | Razer Insider

Topics started by AltairIbnLaAhad_

2 Threads

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AltairIbnLaAhad_
posted in Razer Support

Razer Deathadder Elite constantly freezing

Ok so my deathadder has been with me for almost 3 solid years but out of the blue it started freezing everytime i basically move it or lift it off so heres what i did trying to fix it: -Re-Installed razer synapse 3 (more than 6 times) -Cleaned the sensor with alcohol like really alot -went to a computer shop that dismantled it and checked what's wrong inside (they found nothing wrong somehow they even refused to let me pay a single penny because there was nothing) but there's something the usb cable of the mouse is in a bad condition theres even a part of it where if i touch it i get electrocutioned would changing the cable do an impact and fix this? Thanks for having your time reading this

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3 years ago
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AltairIbnLaAhad_
posted in Razer Support

Razer synapse 3.0 and 2.0 both arent working

So like when i woke up yesterday i opened razer synapse 3 to find out that this error that happend to me months ago and i dont remember how i fixed it tbh where if you try to launch razer synapse or cortex it doesnt open no matter what plus when i try to log in only a blank gray screen appears and it doesn't change so ye i tried the following: -updated windows -my mouse drivers and my mat drivers -re-installed razer synapse -repaired and modfiied it -allow it in firewall something like that -rebooted pc -re-plugged my mouse usb None of that worked so i decided to go back to razer synapse 2.0 cause i need my dpi back and when i installed it and opened it up all what i found was this so i tried the following: well basically i did most of what i did in synapse 3 and tbh it's frustrating cause im stuck without my right sensitivity so i can't play especially when i'm house arrested and dont know wat to do pretty much appreciated if someone comes over and gives me a solution and thanks!

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4 years ago

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