Topics started by MrChupul | Razer Insider

Topics started by MrChupul

1 Thread

M
MrChupul
posted in Razer Support

Razer Basilisk ultimate issue

I am having an issue with my razer basilisk. When synapse 3 was installed, whenever I put the mouse in the dock there is a delay in changing to breathing light(charging). Also, once charging light is engaged, when I lift the mouse to use it is stuck in charging light. I tried to close razer synapse and the delay in charging light and the stuck charging light disappeared. Two things I noticed is that when I turn off the mouse before putting in the dock, it charges immediately and turns on the breathing light. Second is when charging light is stuck, I just reinsert the dongle to the dock and it fixes the stuck charging light. I tried to test it on my laptop with synapse 3 and doesn't encounter the issue. I tried reinstalling synapse 3, different USB port, and reinstalling the driver but still encounter the issue. Anyone having the same behavior?

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M
3 years ago

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