Topics started by Alphanubis | Razer Insider

Topics started by Alphanubis

2 Threads

Alphanubis
AlphanubisInsider Mini
asked in Razer Support

My brand new Razer Kiyo R19-0232 framerate is below average

Good day, I got a Razer Kiyo R19-0232 for my BD and when I installed the webcam and setup into OBS and other display software to check image/calibrate colors and chek ilumination, I noticed that the image quality, even if I change the resolution and the framerate, the camera wont reach the 30fps or the 60fps it states.I know that in 1080p the frames that reach is 30 and in 720p 60, but for some reason the camera only gets 15 to 21 fps.I tried updating the synapse software, the firmware of the Kiyo but I got the same result.I tried on another PC I got and its the same result.My PC specs are high so Im not blaming to the hardware of both my computers.I juts want to solve the issue to the last option before I try to check warranty too.Can you give me some advice?Thanks!

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Alphanubis
5 months ago
Alphanubis
AlphanubisInsider Mini
posted in Broadcaster

Help with Razer Ripsaw HD capture module!

Hello, I need a little help, Im having a little issue with the capture card. I set the card as they say on the site of Razer on OBS, putting the audio as they say (HDMI OUTPUT) but the volume is too low and I cant increase the levels normally. I use OBS filters (Gain filter) to increase the volume, but the audio loses a little effects. Is there a way to increase the audio in a way more practical? Thanks in advance.

0
Alphanubis
3 years ago

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