Topics started by marcopark90 | Razer Insider

Topics started by marcopark90

2 Threads

M
marcopark90
posted in Razer Support

STAY AWAY, DON'T BUY FROM RAZER

Hello everyone, I would like to share my story here since RAZER does not care about its customers I bought a RAZER Pro Click ($100) that unfortunately, after just three months of use, stopped working. After contacting the customer service they told me to send it back and I would have received a new replacement after a few days. I sent it back the same day they gave me the shipping information and after a few days they received it. When this happened I also received an email saying that the product I need was out of stock and they did not know when it would be available again. This was, in fact, a lie. The product can be easily bought on the website and even on their official Amazon store. After calling back and forth and being countless time on hold, a customer representative told me that my situation would have been escalated in order to ship the item as soon as possible. Moreover I would have had an answer within the same day. Answer that, of course, never came. As of today no additi

0
Razer.Speedcr0ss
3 years ago
M
marcopark90
posted in Razer Support

STAY AWAY, DON'T BUY FROM RAZER

Hello everyone, I would like to share my story here since RAZER does not care about its customers I bought a RAZER Pro Click ($100) that unfortunately, after just three months of use, stopped working. After contacting the customer service they told me to send it back and I would have received a new replacement after a few days. I sent it back the same day they gave me the shipping information and after a few days they received it. When this happened I also received an email saying that the product I need was out of stock and they did not know when it would be available again. This was, in fact, a lie. The product can be easily bought on the website and even on their official Amazon store. After calling back and forth and being countless time on hold, a customer representative told me that my situation would have been escalated in order to ship the item as soon as possible. Moreover I would have had an answer within the same day. Answer that, of course, never came. As of today no additi

0
Darkraihs
3 years ago

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