Topics started by LaurenceGough | Razer Insider

Topics started by LaurenceGough

3 Threads

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LaurenceGough
posted in Razer Support

Hue not working with Synapse 3 - Tried full reinstall - FAO Razer Synapse team

Hello, This used to work but stopped working a month or so ago. Hue doesn't allow for saves for Hue devices with Synapse 3 in a Chroma Studio profile, even with a brand new profile. I have traced the error log down to be the following in SynapseService_errors.log: ERROR 26 LightingEffectsController.Put => LightingDataResolver.SaveLightPac => LightingDataValidator.ValidateLightingPac [msg] Invalid device or devicecell HUE in region 1 in lighting pac Chroma Effect 1: ERROR 26 LightingEffectsController.Put => LightingDataResolver.SaveLightPac => LightingDataValidator.ValidateLightingPac [msg] No valid cells in region 1 of layer 0 in lighting pac Chroma Effect 1: ERROR 26 LightingEffectsController.Put => LightingDataResolver.SaveLightPac => LightingDataValidator.ValidateLightingPac [msg] Invalid device or devicecell HUE in region 0 in lighting pac Chroma Effect 1: I've tried the following so far: Synapse 3 full reinstall. Various PC restarts I have reconnected to

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Razer.Speedcr0ss
3 years ago
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LaurenceGough
posted in Razer Support

Hue not working with Synapse 3 - Tried full reinstall - FAO Razer Synapse team

Hello, This used to work but stopped working a month or so ago. Hue doesn't allow for saves for Hue devices with Synapse 3 in a Chroma Studio profile, even with a brand new profile. I have traced the error log down to be the following in SynapseService_errors.log: ERROR 26 LightingEffectsController.Put => LightingDataResolver.SaveLightPac => LightingDataValidator.ValidateLightingPac [msg] Invalid device or devicecell HUE in region 1 in lighting pac Chroma Effect 1: ERROR 26 LightingEffectsController.Put => LightingDataResolver.SaveLightPac => LightingDataValidator.ValidateLightingPac [msg] No valid cells in region 1 of layer 0 in lighting pac Chroma Effect 1: ERROR 26 LightingEffectsController.Put => LightingDataResolver.SaveLightPac => LightingDataValidator.ValidateLightingPac [msg] Invalid device or devicecell HUE in region 0 in lighting pac Chroma Effect 1: I've tried the following so far: Synapse 3 full reinstall. Various PC restarts I have reconnecte

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L
3 years ago
L
LaurenceGough
posted in Razer Support

Bend in the Huntsman Elite keyboard and wristpad normal?

Hi all, I'm new to the Razer community. I picked up a brand new Razer Huntsman Elite keyboard a week ago after a lot of research. The keyboard is lovely apart from a bend where the centre rises a fair bit from my desk, a good few mm's, both the keyboard and wristpad do it - I've checked and the surface of my desk is flat, and my old keyboard never had an issue. The centre feet don't even touch the desk by quite a long shot. I can still use it fine, but it seems odd that such a high price, flagship keyboard does this. It makes it feel cheap and it does impact the chroma underglow lightning evenness slightly. Should I return it? Is this a common issue? Thanks, Laurence

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L
3 years ago

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