Topics started by Xzplosions | Razer Insider

Topics started by Xzplosions

2 Threads

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Xzplosions
posted in Razer Support

So another update, another failure.

This will make round seven. Oh and btw razor thanks for blocking my last thread but here is the jest link here(/every-single-update-6-now-has-killed-synapse.66470). Since owning your products (400+$ worth i might add), every single time an update gets pushed through it takes thx spatial down and/or off my machine. Every. Single. Time. We are at 7 and counting fyi. I have to complete a lengthy repair process SEVERAL times usually in order to restore my product to a working condition (several hours usually). Tonight (12/18/20) Another update was launched. This time much like 3 others thx is at least listed on my machine but i have no audio, however the game mode works fine. so i will normally have to complete one if not multiple repair process to restore it to working order. It would be nice if maybe i could get some help instead of just taking the post down? Hello? INPUT THX SPATIAL IF PROBLEM HELP CUSTOMER WITH PROBLEM ELSE LEAVE WORKING PRODUCT WELL ENOUG

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Razer.Speedcr0ss
3 years ago
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Xzplosions
posted in Razer Synapse

Every single update (6 now) has killed synapse

tonight (11/27/20) synapse did another update. and just like the previous 5 times the synapse program is 100% removed from my computer. So after waiting for the update to process, i then have to go back and repair the entire program and even then it only actually fixes my problem about half the time. Im on my third repair process at the moment. Dont tell me to call support cause all they know how to do is walk me through the repair process than submit a ticket and neither one of those fixes my problem consistently nor do i ever hear back on the tickets. Ive spent over 400$ on razer products over the last year and have been happy with the hardware except for the joke of a product you call the 180$ nari ultimate headset. (this is a whole other can of worms). stop sending updates that cause problems. If it happens again you can bet im gonna go to a competitor and make sure nobody who knows me goes through the same issue. Im sick of it honestly. I had plans tonight and ive already wasted s

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X
3 years ago

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