Topics started by Dahamma | Razer Insider

Topics started by Dahamma

2 Threads

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Dahamma
posted in Razer Support

Synapse resets fans to manual on Razer Advanced 15" 2019

Title pretty much says it all. Seems like every time I install a new version of Synapse, my computer just constantly runs the fans at high speed (sometimes even when it's supposedly sleeping!) I check processes and nothing is running, and it's not remotely warm. Then go into Synapse and see it's set to "manual fan control" and set to the highest. I change it back to auto, things are good. And then a month later the same thing happens. This has repeated at least 4 times for me now, seems like a trivial fix, don't change that setting! (in fact, why would MANUAL be the default anyway!?)

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J
3 years ago
D
Dahamma
posted in Razer Support

Razer Blade Advanced 15 (mid 2019) screen black flash

Hi, For a while now I have had a problem with my Razer BLade Advanced 15 (mid 2019) screen flashing black for ~1 second every 5-10 minutes. I think I finally figured out the issue with this. I'm surprised Razer hasn't been able to figure it out and fix it, it's pretty obvious once you realize why it's happening. But I thought I'd post here to help out others - AND to report two bugs that should totally be fixable! Summary: I am pretty sure it's an issue with switching between the onboard Intel graphics and the NVidia GPU. Specifically it happens when the Intel graphics are set to a different refresh rate from the Nvidia graphics (ie 60 vs 240). I went to the Intel graphics command center, Display menu, Refresh Rate, and set it to 60Hz. Then I went into Razer Synapse, System, Performance, and set Screen Refresh Rate to 60Hz. Once doing that the problem totalyl stopped for me for the last few days. Previously I was getting a ~1 second flicker/black screen every few minutes dependin

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B
3 years ago

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