Topics started by WaHAB_03 | Razer Insider

Topics started by WaHAB_03

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WaHAB_03
posted in Razer Support

Razer Viper Ultimate not charging.

Hello, my razer viper ultimate has been perfectly working for almost a year, except for the past 2 days. My mouse cannot charge. When I open the razer central app, it shows in the charging icon that it is charging, but it is stuck on 2% for hours without it even charging, even though it supposedly was. I've tried charging it through both the dock and the dongle wire but the problem consists. I've tried a factory reset, updating the app, and installing the latest Viper Ultimate firmware but they still have not solved my problem. Any suggestions to fix my problem?

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Razer.Speedcr0ss
3 years ago

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