Topics started by Sorendipity | Razer Insider

Topics started by Sorendipity

2 Threads

S
Sorendipity
posted in Razer Support

Razer Kitty Disappointment - Disconnecting/Popping + Cause Stuttering

This is my second pair of the Razer kitty headset which was reimbursed to me from my first set having identical issues. I'm overly frustrated with the continual under performance of this product. My first headset was very prone to: - Constant popping of audio especially while playing more demanding games/listening to louder audio (this shouldn't be an issue, my computer statistically should be able to handle most things.) - Causes stuttering every 30-60 seconds during gameplay - Frequent disconnects - 20% chance of initial connection when plugged in My current headset is very prone to: - Identical popping of audio under similar circumstances - Device constantly being unrecognized (Windows popups/frequent disconnects) - Causes stuttering every 30-60 seconds during gameplay Solutions Attempted: - I have tried every USB 0.3 port possible on my computer including extended dongles and hubs - I have tried positioning the chords in different positions to test whether it is a sensitivity

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S
2 years ago
S
Sorendipity
posted in Razer Support

Razer Kraken Kitty Edition: Continual Disconnects

Started a few days ago, I assumed it was just the game I was playing or my computer but the issue continued to persist. (I just built this computer back in November) The headset will work just fine and randomly cut out and disconnect from the computer. No sound or light comes from the headset for a few moments and it stutters my computer. Sometimes it disconnects the headset and a notification saying “the USB device recently connected could not be recognized.” Appears. I've done some tests, sometimes it seems to be sensitive to when I move my head or the cord? I’m not hard at all on this headset and it’s concerning me if something is damaged. I’ve tried multiple USB ports, uninstalling Synapse, running it with the Spatial setting as default and running it without synapse. Not sure what else to do! It’s frustrating!

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Razer.Speedcr0ss
2 years ago

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