Topics started by lifesmartMediumBlue526 | Razer Insider

Topics started by lifesmartMediumBlue526

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lifesmartMediumBlue526
posted in Razer Support

Razer Kraken Kitty Edition Disconnecting - Fixed

Hi all, Like you, I have been searching and searching for a solution to my headset disconnecting and reconnecting. This problem has become worse overtime, and I could never replicate it. Aka, I could never PURPOSFULLY make it happen, it just seemed to do it at really strange times. It seemed to start after I did a windows update, so I thought it was software related. I tried: updating motherboard drivers, updating other random drivers, updating/downgrading my windows updates, uninstalling/reinstalling synapse, switching USB ports, and probably more I can't think of. What I noticed: it would get really, really bad after some software updates, and better after some. Switching USB ports would make a big difference and sometimes the headset wouldn't work at all. It would happen often when I would tilt my head... BARELY.... and sometimes it would happen when I wasn't even moving!!! It seemed to happen more often when I was in a call on Skype or Zoom. What FINALLY seems to be working:

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3 years ago

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