Topics started by techlabHonoluluBlue535 | Razer Insider

Topics started by techlabHonoluluBlue535

1 Thread

T
techlabHonoluluBlue535
posted in Razer Support

Razer Kraken BT Kitty Edition Not In Synapse

I can't seem to figure out how to get my Kraken BT Kitty Edition headset to appear in Synapse. I even purchased the Chroma and got a Bluetooth 5.0 dongle to try and get things working. My onboard Bluetooth 4.0 is disabled and the headset is connected up through the 5.0 dongle. The headset is showing as paired in Windows and I can get sound through it, but it will not show up in Synapse, even though it is showing up as the selected default audio device. The Chroma is showing up and lighting effects are working there. Even though it doesn't show up in my products, it is showing up in Visualizer as a dropdown option and is selected there, but the lighting effects still don't work. Both the Chroma and the headset are registered to my account. What am I doing wrong or did I miss a step in setting it up? It appears that there are others who have had this issue, but has anyone been able to find a fix?

0
K
2 years ago

Badges

View More
CookiesCookie settings