Topics started by eviemayhem | Razer Insider

Topics started by eviemayhem

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eviemayhem
posted in Razer Support

Razer Kitty edition headphones disconnecting everything

I just got these headphones as a birthday present for streaming, but anytime they are plugged into my PC they disconnect all my other peripherals constantly. I work in IT so I've already tried troubleshooting different USB ports, different PCs, software. The only time everything works flawlessly is when synapse is not installed (I've tried synapse 2 and 3). My other peripherals work fine with synapse (cynosa v2, naga trinity, mini siren, and tartarus v2) but the moment the headphones get plugged in it is constant disconnection. I originally had a USB hub attached to my pc but have since removed it and even leveraged my power consumption against my power supply to see if maybe I was putting too much stress on it. Overall, this has been pretty disappointing. I saved up to get these for myself and haven't been able to use them for a single stream.

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3 years ago

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