Topics started by greatstoryDeepRuby221 | Razer Insider

Topics started by greatstoryDeepRuby221

2 Threads

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greatstoryDeepRuby221
posted in Razer Support

PC does not see Razer Viper 8KHz during boot, works fine after re-plugging

Hello, I recently got the Razer Viper 8KHz mouse and I have a huge problem with it. Every time I power on my pc, the mouse is not working (it does not get powered on via USB) and I need to replug it for it to start to work. It is really annoying to do this couple of times every day. I did not install any drivers for the mouse as I did not see any info to install anything except for synapse. Edit: Windows 10 installed drivers for me apparently. I tried to fix it by tinkering with the BIOS, but the only thing that could potentially mess this mouse startup was the quick boot option that was partially invoking USB ports at the start, but the problem is still present. I think the mouse is ok, I got it literally 2 days ago, it has arrived in perfect condition the box was not damaged. Razer synapse picks it up as well (I have other Razer products, keyboard, that works just fine). My last mouse (Tracer Sniper) worked and still works fine. I don't know what to do, please help. Motherboard

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Sib3riX.
3 years ago
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greatstoryDeepRuby221
posted in Razer Support

Cannot enter Razer BlackWidow Elite's serial key on razer website for Warranty

Hello, I recently purchased the Razer Blackwidow elite keyboard from Curry's PC World and I cannot input the serial key for warranty. It ways that the serial number is unknown. How is that possible? Did I purchase a fake keyboard from one of the largest pc shops in the UK?

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S
3 years ago

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