Topics started by KasjaneXX | Razer Insider

Topics started by KasjaneXX

3 Threads

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KasjaneXX
posted in Razer Support

Razer Huntsman elite's multimedia buttons stopped working after synapse 3 update

Hello, I own Huntsman elite keyboard and today there was Synapse update so it updated automatically but after the update i can't change my volume or mute with multimedia buttons. Before update it worked as it should but now it isn't working at all. Buttons do work if i disable synapse tho. Is there a way to fix it or should i wait for hotfix update or something? Edit: i just noticed Function (FN) button does not work too Edit: Problem solved with Reddit's Razer support.

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K
4 years ago
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KasjaneXX
posted in Razer Support

Razer electra v2 USB not detected by synapse

Hello Im using Razer electra v2 USB and am using it for over a year now, and i realised as my other Razer devices need synapse to run without any problems, i wasn't quite sure how this works with Razer electra v2 USB. On 1 razer site i see that Those headphones work with Synapse 3 on other Razer site i see they weren't showed on list with all products supported by Synapse 3. I bought them from pretty known shop with electronics in europe (media-markt) but i don't think that would affect the connectivity between synapse and headphones. And i have also seen that they glitch out a bit sometimes, like i lose sound that causes me to unplug and plug again headphones in where sound comes back, or my friends hear problems with mic, as they described "it sounded like you were transforming from human being to a zombie" so i don't think its a built-in feature. I hope i can get help here as i searched through whole google aiming i would find someone with my case but no, i haven't found anything li

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5 years ago
K
KasjaneXX
posted in Razer Support

Razer Goliathus Chroma Extended doesn't glow in some colors

So i last week bought Razer Goliathus Chroma Extended and it doesn't glow in green and purple i belive, on synapse it shows that green should be glowing but instead my mat doesn't glow at all. I ordered it with Razer deathadder and mouse is working perfectly well. So did i mess up somewhere or is mat broken? Hope somebody can help me with my problem. Thanks.

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5 years ago

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