Topics started by directDodgerBlueup560 | Razer Insider

Topics started by directDodgerBlueup560

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directDodgerBlueup560
posted in Razer Support

Basilisk Connection Issue with Dock

Hello, I started encountering an issue recently where if I plug the USB dongle from my Basilisk into the dock, I get a "USB not recognized" error from Windows. It works fine if I plug it directly into a USB slot, so I'm not sure what's going on here. It's not any particular USB slot either, the dongle works when directly connected to any to them and the dock doesn't work. Also the dock is correctly showing up in Synapse & is charging the mouse when docked, so it's definitely receiving power. Any ideas?

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Razer.Caziel
3 years ago

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