Topics started by PranavMin | Razer Insider

Topics started by PranavMin

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PranavMin
posted in Razer Support

Razer Blade 15 Base (2018) Mouse touchpad stops working

So after around 10-20 minutes of using the laptop, right out of the box, the mouse will freeze. However, everything else acts normally. The keyboard works, and even an external mouse works. The only thing that stops is the touchpad. This was happening straight out of the box in win10, so I decided to try out a linux distro and the problem persists. The cause of it is never consistent, and I can't pin down what might be causing it. The only thing that fixes it is a reboot. On the positive side, though, I've gotten really good at using my keyboard for everything :P (tab tab tab tab enter. tab tab tab tab enter. space space space space, wait no shift-space, ah there we go) I already went into the device manager and updated the drivers and even rolled them back, but nothing works. Any help or advice would be highly appreciated.

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5 years ago

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