Topics started by technoTulipalley928 | Razer Insider

Topics started by technoTulipalley928

1 Thread

T
technoTulipalley928
posted in Razer Support

Nari Ultimate not working anymore

Hello so here my problem with my Nari Ultimate headset It doesn't show off anymore in my audio device so: 1- I tried to unistall and install Synapse 2- When I connect the dongle it says that it configure AVNER AV 6301 instead of razer nari ultimate 3- When I try to use the razer nari ultimate pairing utility (https://mysupport.razer.com/app/answers/detail/a_id/583) it says that headset need an update and when I launch the update it gives me an error message : The update has failed. Would you like to retry or cancel ? And that's all no explanation or error code why it failed. I tried this on 3 different computer and I have the same result each time (and restart a lot of time too +on each usb port on each computer). Please what can I do next ? The headset is not broken the problem seems to originate from dongle or pairing between dongle and headset or from pc and dongle.

0
Razer.Caziel
2 years ago

Badges

View More
CookiesCookie settings