Topics started by Algue | Razer Insider

Topics started by Algue

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Algue
posted in Razer Support

The mouse doesn't work until I unplug it and plug it back into my W7 computer

Hi ! Mouse: Razer Naga Hex V2 --- RZ01-0160 System: W7 pro SP1 Mouse software: Razer 2.21 Each time my PC starts up, I have to unplug it and plug it in again to the same usb3 port on my computer. The computer mouse - mouse duo performed well overall for 3 years. but for 1 month this manipulation has become systematic. I tried 3 other USB ports. I have checked the version of the Razer software. During these 3 years, about once a month after the computer was turned on for X hours, it stopped responding and this manipulation had to be done. It has become too common, hence my post. Original speach in French : La souris ne fonctionne pas jusqu'à que je la débrancher et brancher à nouveau sur mon ordinateur W7 Salut ! Souris : Razer Naga Hex V2 --- RZ01-0160 Système : W7 pro SP1 Logiciel souris : Razer 2.21 A chaque démarage de mon PC, je dois la débrancher et brancher à nouveau sur le même port usb3 de mon ordinateur. Le duo souris ordinateur - souris à bien fonctionner dans l'e

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2 years ago

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