Topics started by benjamingunn | Razer Insider

Topics started by benjamingunn

3 Threads

benjamingunn
benjamingunnInsider Mini
posted in Razer Support

Unknown USB Device (Device Descriptor Request Failed)

I bought a Kraken X USB headset 2 days ago and it was working just fine on my PC. Yesterday it stopped working and now all I get is an error saying the USB Device is Unknown. I tried using it on a different device but I got the same error.

0
benjamingunn
2 years ago
benjamingunn
benjamingunnInsider Mini
posted in Razer Support

European Country isn't listed so can't buy from the Online Store?

I was going to purchase the Activation Code for THX Spatial Audio from Razer's Online Store but as I tried to checkout I quickly realized I couldn't complete my purchase because Portugal isn't on the Country list. So if you're from a Country that isn't listed and because "Country" is a * Required field, you can't purchase products from the Online Store? I was hoping someone could explain why that is and/or let me know if there's a way to purchase from the Online Store even if your country isn't on the list?

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benjamingunn
2 years ago
benjamingunn
benjamingunnInsider Mini
posted in Razer Support

I'm still waiting for "You're Surround-ed" Trophy

I've registered my headset, I've logged out and logged back in again but I still haven't gotten the "You're Surround-ed" Trophy. Any help please?

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Razer.Caziel
2 years ago

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