Topics started by suchafattycat | Razer Insider

Topics started by suchafattycat

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suchafattycat
posted in Razer Support

Razer Syapse 2.0 keeps crashing on startup

hello, so I have just gotten a pc on Windows 10 and I installed synapse 2.0, but no matter how much I try it keeps crashing when I click on it. It will go "Syncing settings from cloud" before exiting on its own. So I checked Event Viewer and two different errors show up, an application error: Faulting application name: RzSynapse.exe, version: 2.21.24.34, time stamp: 0x5ebbe8dd Faulting module name: RazerConfigNative.dll, version: 2.58.1230.800, time stamp: 0x5dbbe45a Exception code: 0xc0000005 Fault offset: 0x0001c0d7 Faulting process id: 0x568 Faulting application start time: 0x01d77bc4c9d2f189 Faulting application path: C:\\Program Files (x86)\\Razer\\Synapse\\RzSynapse.exe Faulting module path: C:\\ProgramData\\Razer\\Synapse\\Devices\\RazerConfigNative.dll Report Id: adc55c8f-fc7f-4a99-8bc2-dbc4582df097 Faulting package full name: Faulting package-relative application ID and .Net Runtime: Application: RzSynapse.exe Framework Version: v4.0.30319 Description: The process was term

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Razer.Caziel
2 years ago

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