Topics started by Supra99 | Razer Insider

Topics started by Supra99

1 Thread

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Supra99
posted in Razer Support

Basilisk V2 Scroll Wheel not working

I have had this mouse for 9 months and no issues. It is kept immaculately clean and regularly checked for anything that could be lodged. No food or crumbs are ever near the mouse. Was working fine today and all of a sudden no more scroll up/down. Scroll toggle/click works fine. Have already tried oxygen but it is not a cleanliness issue. All programs are up to date. Have tried testing with Synapse not running in background Verified that my scroll up/down is in fact bound to scroll up/down Tried unplugging and plugging in. (Both with synapse running and without) Tried different ports on my computer Next step is to use warranty. Any information helps, thank you

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R
2 years ago

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