Topics started by tods_razer | Razer Insider

Topics started by tods_razer

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tods_razer
posted in Razer Support

Razer Blade 15 Advanced Model 2021 / Freeze on Adobe (After effects, Photoshop)

Hello, I bought the Razer Blade 15 Advanced Model 2021 1 month ago, and have noticed some pretty frustrating issues that I can't seem to resolve. When I am using software from the Adobe suite (After Effects or Photoshop), the software systematically freezes randomly (about 30 sec after I have opened it) and I am then forced to close the application by opening the windows task manager. I'm also having this problem on music software called Keyscape. I do not know if it can come from the pc or the software because the rest of the computer is fluid. This freeze occurs when the CPU and GPU are low. I also performed all Windows updates but the problem persists. Has anyone ever had this issue or a similar issue? I really don't know what to do and I haven't found any solutions for weeks. It slows me down in my work. I hope that someone could help me. Thanks in advance.

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Razer.Speedcr0ss
2 years ago

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